Prerequisites there are no prerequisites, however, no iso 9001 clauses are taught in this course. Reports on defect tracking and other measurements at various levels of granularity are accumulated by tl 9000 compliant facilities of certified organizations by the. This book complements the tl 9000 quality management system requirements handbook with measurements that reflect the performance of the industry and its products. A derivative of iso 9000, tl 9000 is defined in two handbooks. The system is intended to ensure quality by defining system requirements central to design, development, production, delivery, deployment and maintenance of telecommunications products and services. The telecommunications tl 9000 standard contains the requirements of iso 9001 plus additional industry requirements, including measurements. Tl 9000 is a globally recognized quality standard and is designed to improve telecommunications or information and communication technologies ict products and services. Total quality management requirements for suppliers. Tl 9000 requirements handbook, whose current release 6. The details of changes are listed out in the following tl 9000 web site. The organizations those are currently certified to the tl 9000, r5.
For the conversion to tl 9000 requirements handbook r6. The tl 9000 standard was developed by and for the ict industry in 1999 to drive consistency in the quality of products and services down the supply chain through the implementation of a common body of qms requirements built on top of iso 9001 and defined performancebased measurements. Tl 9000 is a quality management system designed to meet supply chain requirements of the telecommunication industry. The unique feature of tl 9000 is the requirement for quality measurements, which differentiates this quality requirement from all others. What is the effective date of tl 9000 requirements handbook r6. Tl 9000 certification what is the tl 9000 standard. We use your linkedin profile and activity data to personalize ads and to show you more relevant ads. Performance measurements based on reliability of product. Tl 9000 start download portable document format pdf and ebooks electronic books. You will be leaving and be redirected to pages found on the quest forum sistersite, tl9000. C for common h, s, and v hs for hardware and software hv for hardware and services h for hardware only.
Tl 9000 is a quality management system standard designed by the quest forum in 1998. The effective date of tl 9000 requirements handbook r6. The tl 9000 requirements handbook establishes and details hardware, software and services quality system requirements and provides a consistent set of parameters specific to the global telecom industry. Tl 9000 includes all of the requirements of the iso 9001 quality standard, plus additional requirements that focus on customer needs, strategic planning, and accountability. It must be used for audits conducted on or after january 1, 2015, meaning the r5. We offer tl 9000 training, implementation, consultation, gap analysis, documentation, internal audits, preassessment audits, certification audit through best of the certification bodies and post certification enhancement maintenance services to enable your organization to get the best out of tl 9000 quality management system. Tl 9000 certification, tl 9000 quality management system. In this clip, bob explains about implementation dates and what has changed. Iso 9000, quality management systems fundamentals and vocabulary, provides. Certify your management systems with the first anab accredited registrar. Unless your registration specialty is hsv hardware, software and services, not every requirement in tl 9000 is going to be applicable to you.
Selection and use of the iso 9000 family of standards. Tl 9000 is a quality management system standard for design, development, production, delivery, installation and maintenance of telecommunication products, i. Tl 9000 quality system requirements for telecommunications industry bs en 9100 aerospace series quality management systems sae as 9100 quality management systems requirements for aviation, space and defense organizations isots 22163. Tl 9000, comparison with other standards tl 9000, implementation tips tl 9000, industry reports tl 9000, registration documents tl 9000, presentations tl 9000, sample contract language archives. This standard has been updated based on the new iso 9001. What will happen to tl 9000 requirements handbook r5. For more information about tl 9000, see, the tl 9000 requirements handbook and the measurements handbook. Organizations will need to have successfully transitioned by 14. A twopart quality management system the tl 9000 standard is the telecom industrys unique extension to iso 9001. Structure defines the structure of the handbook and terminology. Tl 9000 quality management system measurements handbook. Applicable requirements include tl 9000 specific requirements tagged with a product scope identifier related to hardware andor services. Tl9000 common measurements design and development for. Conversion arrangement for tl 9000 requirements handbook r6.
Tl 9000 quality management system requirements handbook book 1, release 3. Tl 9000 is currently defined by two documents, both of which are available from amazon. It contains ten sections, a glossary and a reference. The tl 9000, which was based on the iso 9000 standard, was conceptualized in 1996 at the quality excellence for suppliers of telecommunications quest leadership forum, was drafted starting in 1998, and was introduced to the industry in 1999. Tl 9000 is a quality management system to meet the supply chain quality requirements of the worldwide telecommunications industry. The book also compares the recent changes in both tl 9000 and iso 9001, and explains how they will.
Tl 9000 quality management in telecommunications dnv gl. Additional sites covered under this multi site certification are listed on the annex file no. This handbook is the definitive guide for implementing a quality management system. Tl 9000 quality system requirements rooted in iso 9001. Tl 9000 requirements for conducting an eaudit now included in code of practice for the tl 9000 certification. A handbook for smes wishing to implement a quality management system based on iso 9001. The tl 9000 qsm handbook, which will consist of hardware, software, and services as well as the common metrics, is still under development and will be complete by the fourth quarter of 1999. Each tl 9000registered company reports only those measurements that apply to its operations. This electronic version contains all the tl 9000 requirements and supporting material based on the r6. Recertification audit due a minimum of 60 days before the expiration date. Tl 9000 certification telecom quality management system.
The magnitude of the task was not lost on rads leadership, but they also saw tl 9000 implementation as an opportunity to develop a formal valueadded quality management system. A further element of tl 9000 is the inclusion of metrics, a quantitative method of measuring cost and performance. Listen to bizphyx svp, bob clancy as he briefly discusses the latest update to the tl 9000 requirements handbook r5. Tl 9000 quality management systems anab accreditation. Foreword a note from the quest forum executive board preface explanation of quest forums goal in creating and using. Tl 9000 quality management system requirements handbook r6. Tl 9000 telecoms tl 9000 was designed specifically for the telecommunications industry. Certifying the certifier pdf over a threeyear period, quality management.
Global quality management system supplement for the. Book 2 contains 11 families of measurements metrics. The number of specific tl 9000 requirements are indicated in parentheses in this outline. To teach the latest tl 9000 requirements and measurements in order that students can effectively implement and maintain the tl 9000 standard by adapting it to their own businesses. There are no additional requirements for this section of iso 9001. What makes tl 9000 unique and separates it from other quality standards. Tl 9000 requirements elearning training course course objectives. Tl 9000 certification for the telecommunication industry. The quality management system requirements handbook and the tl 9000 quality management system measurements handbook. Tl 9000 contains more than double the requirements of iso 9001, including ongoing data collection and reporting. Learn each tl 9000 requirement from a tl 9000 expert and tl 9000 master trainer. Foreword a note from the quest forum executive board. Prerequisites students should be familiar with the tl 9000 standard key benefits.
Some major telecommunications organizations recommend that their suppliers be tl 9000 certified. You will be leaving and be redirected to pages found on the quest forum sistersite. It reduces the costs of quality audits and helps create customized performance. Gap assessment on tl9000 with respect to iso ts 16949. However, the tables shown here are subject to revision and may have changed.
Iso 9000 is a series of standards that lays out requirements and vocabulary for. It is based around iso 9001 and was developed by the quality excellence for suppliers of telecommunications quest leadership forum in response to product and service failures within the industry. Tl 9000 quality management system product category tables 3. Buyers benefit from assured consistent quality across all products and services by using tl 9000 certified suppliers, along with significant cost savings of onsite inspections suppliers profit by conformance to tl 9000 standards, thus validating the quality of product, services and customer care that they provide. Book 1 contains iso 9001 plus tl 9000s 83 added requirements called adders. Jun, 20 listen to bizphyx svp, bob clancy as he briefly discusses the latest update to the tl 9000 requirements handbook r5. Frequently asked questions for the conversion to tl 9000. Book 1 contains iso 9001 plus tl 9000 s 83 added requirements called adders. This will be the first industry specific standard published which incorporates iso 9001.
This is a complete handbook with the iso text included. This book is akin to the rosetta stone for decoding the tl 9000 quality management system. The goal of this entire initiative was to create a consistent set of quality system requirements that. To add to learners knowledge of iso 9001 requirements by presenting tl 9000 general requirements and tl 9000 additional clauses.
Notice for the conversion to tl 9000 requirements handbook r6. Introduction lists the goals of tl 9000, states the purpose of tl 9000, benefits of implementation, relationship to iso 9001 and other requirements, explains how the tl 9000 handbooks are developed and maintained, and defines the effective date of use. The tl9000, which was based on the iso9000 standard, was conceptualized in 1996 at the quality excellence for suppliers of telecommunications quest leadership forum, was drafted starting in 1998, and was introduced to the industry in 1999. It contains nine sections, a glossary and a reference. Ebook tl 9000 as pdf download portable document format. Accreditation for tl 9000 quality management systems.
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